Pay attention!!Due to the continuous traffic at the post, it may be that your package will be delivered later than you are used to.
Delivery service:
Are provided by PostNL, Bpost or Hermes.
We strive to ship your products within 1 business day after receiving your payment. However, it is possible that a product is not in stock. In that case you will be informed in good time and we will deliver the product up to 14 working days after your payment has been received.
Shipping costs:
As a contribution to the packaging and shipping costs, we ask an amount. When submitting your order you will see exactly what the shipping costs are. If the order value is above € 60.00, shipping is free.
Where does Eszenki deliver?
We deliver our products worldwide. If your country is not in the list of shipping countries, please contact our customer service.
Payment methods:
You can pay in several ways: via Ideal, PayPal, Klarna, Credit Card, Mister Cash, by bank transfer etc. For more information, see payment methods.
Returns and defects:
Despite the great care that we take with your order, it is possible that an article breaks down or that you receive the wrong product through no fault of your own. In these cases, you must contact Eszenki within 14 days via the online ticket system on the website.
Unstamped shipments are not accepted. For a quick settlement of your complaint, you must send a copy of the invoice and state the reason for the return.