General:
By placing an order you indicate that you agree with our General Terms and Conditions www.eszenki.com is part of Direct Product Promotion. Direct Product Promotion reserves the right to change its General Terms and Conditions in the interim.
Cancellation of your order:
Each order can be canceled within 24 hours after you have placed the order, without payment of a fine and without giving reasons, if not yet sent. We request that you create a ticket for this in your account. Your order cancellation will be confirmed by email. Once your cancellation request has been confirmed by us, you may consider it as received.
If you have already paid for your canceled order, Direct Product Promotion will refund the paid amount within fourteen (14) days. If the order is canceled later, € 15.50 in administration costs will be charged.
Each order can be canceled within 24 hours after you have placed the order, without payment of a fine and without giving reasons, if not yet sent. We request that you create a ticket for this in your account. Your order cancellation will be confirmed by email. Once your cancellation request has been confirmed by us, you may consider it as received.
If you have already paid for your canceled order, Direct Product Promotion will refund the paid amount within fourteen (14) days. If the order is canceled later, € 15.50 in administration costs will be charged.
Delivery:
Delivery takes place while supplies last. Direct Product Promotion strives to ship orders within 1 business day after receipt of payment. However, Direct Product Promotion is not obliged to do this. When choosing a payment by bank transfer, Direct Product Promotion strives to offer the ordered item for dispatch within 1 working day after receipt of payment. We ship via PostNL, Bpost and Hermes.
Ordered before 3 p.m. on working days, delivered the next day!
The final delivery period is 14 days after placing the order, with the exception of orders where the customer has indicated that he wants to receive them later. If it proves impossible to deliver an order within 14 days, the customer will be informed about this in time and has the right to cancel his order free of charge.
Delivery takes place while supplies last. Direct Product Promotion strives to ship orders within 1 business day after receipt of payment. However, Direct Product Promotion is not obliged to do this. When choosing a payment by bank transfer, Direct Product Promotion strives to offer the ordered item for dispatch within 1 working day after receipt of payment. We ship via PostNL, Bpost and Hermes.
Ordered before 3 p.m. on working days, delivered the next day!
The final delivery period is 14 days after placing the order, with the exception of orders where the customer has indicated that he wants to receive them later. If it proves impossible to deliver an order within 14 days, the customer will be informed about this in time and has the right to cancel his order free of charge.
Prices:
The prices mentioned in the articles are in euros, including VAT. Shipping costs are (unless stated otherwise) not included in the mentioned prices. Before concluding the agreement, the total price including shipping costs will be reported via our website.
The prices mentioned in the articles are in euros, including VAT. Shipping costs are (unless stated otherwise) not included in the mentioned prices. Before concluding the agreement, the total price including shipping costs will be reported via our website.
Shipping costs:
For the packaging and shipping costs a contribution is calculated according to the weight of your order. All prices on the site are subject to printing and typesetting errors. No liability is accepted for the consequences of printing and typesetting errors. All our deliveries are sent via PostNL, Bpost ore Hermes. Packages are shipped with Track & Trace.
If the order value is more than € 60.00, shipping is free.
For the packaging and shipping costs a contribution is calculated according to the weight of your order. All prices on the site are subject to printing and typesetting errors. No liability is accepted for the consequences of printing and typesetting errors. All our deliveries are sent via PostNL, Bpost ore Hermes. Packages are shipped with Track & Trace.
If the order value is more than € 60.00, shipping is free.
Payment:
Payment of your order can be done in one of the following ways:
PayPal: After your order, you will be automatically redirected to the PayPal page where you can transfer the amount.
MultiSafepay: iDEAL, MasterCard, Visa, Giropay, Maestro, Bancontact / Mister Cash, Carte Bleue, Sofort Überweisung, Bank transfer
Payment of your order can be done in one of the following ways:
PayPal: After your order, you will be automatically redirected to the PayPal page where you can transfer the amount.
MultiSafepay: iDEAL, MasterCard, Visa, Giropay, Maestro, Bancontact / Mister Cash, Carte Bleue, Sofort Überweisung, Bank transfer
Review period:
Unless otherwise stated, after receipt of the order for a period of 14 working days, you have the right to dissolve the purchase agreement via a ticket (via your account), stating the order number and giving the order within the same period without giving any reason. to return. Any payments made (excluding administration and shipping costs) will be returned within 14 days. There is no right to a refund if the product has been used and / or damaged or the order has been opened and / or not returned in its original packaging. After the expiry of the approval period of 14 working days, the purchase agreement becomes a fact.
Unless otherwise stated, after receipt of the order for a period of 14 working days, you have the right to dissolve the purchase agreement via a ticket (via your account), stating the order number and giving the order within the same period without giving any reason. to return. Any payments made (excluding administration and shipping costs) will be returned within 14 days. There is no right to a refund if the product has been used and / or damaged or the order has been opened and / or not returned in its original packaging. After the expiry of the approval period of 14 working days, the purchase agreement becomes a fact.
Retention of title:
The ownership of the delivered products only transfers if the customer has paid all that the customer owes to Direct Product Promotion on the basis of the agreement (s) concluded with regard to the delivered products.
The ownership of the delivered products only transfers if the customer has paid all that the customer owes to Direct Product Promotion on the basis of the agreement (s) concluded with regard to the delivered products.
Liability during shipment:
We are not liable for loss or damage of the goods during shipment. You can insure this risk at an additional cost. If you want to use this, please report this with your order. In the unlikely event of a problem, we would like to hear it and will file a complaint to PostNL, Bpost or Hermes Service.
We are not liable for loss or damage of the goods during shipment. You can insure this risk at an additional cost. If you want to use this, please report this with your order. In the unlikely event of a problem, we would like to hear it and will file a complaint to PostNL, Bpost or Hermes Service.
Data management:
If you place an order at Eszenki, your data will be included in the customer base. Direct Product Promotion adheres to the Data Protection Act and will not provide your information to third parties. See our Privacy Policy. Direct Product Promotion respects the privacy of the users of the internet site and ensures confidentiality of your personal data. Direct Product Promotion uses a mailing list, each mailing contains instructions to remove yourself from this list. When you place an order at Eszenki you will automatically be registered for this mailing list.
If you place an order at Eszenki, your data will be included in the customer base. Direct Product Promotion adheres to the Data Protection Act and will not provide your information to third parties. See our Privacy Policy. Direct Product Promotion respects the privacy of the users of the internet site and ensures confidentiality of your personal data. Direct Product Promotion uses a mailing list, each mailing contains instructions to remove yourself from this list. When you place an order at Eszenki you will automatically be registered for this mailing list.
Guarantee:
Direct Product Promotion guarantees that the products it supplies meet the requirements of usability, reliability and lifespan as reasonably intended by the parties to the purchase agreement and thus guarantees the manufacturer's warranty for the product delivered to you.
Direct Product Promotion guarantees that the products it supplies meet the requirements of usability, reliability and lifespan as reasonably intended by the parties to the purchase agreement and thus guarantees the manufacturer's warranty for the product delivered to you.
Agreement:
Direct Product Promotion reserves the right not to accept orders or assignments without giving reasons.
Direct Product Promotion reserves the right not to accept orders or assignments without giving reasons.
Pictures and specifications:
All images, photos, drawings, data regarding weights, dimensions, colors, images of labels, etc. on the Direct Product Promotion sites are approximate only, are indicative and cannot give rise to compensation or termination of the agreement. It is not allowed to copy images and / or texts from the site www.eszenki.com from Direct Product Promotion without our permission.
All images, photos, drawings, data regarding weights, dimensions, colors, images of labels, etc. on the Direct Product Promotion sites are approximate only, are indicative and cannot give rise to compensation or termination of the agreement. It is not allowed to copy images and / or texts from the site www.eszenki.com from Direct Product Promotion without our permission.
Returning and exchanging items:
We do everything we can to inform about the articles via our websites. If an item nevertheless does not meet your expectations, it can be exchanged or returned. Fill in a ticket (via your account) stating the order number and the products you want to exchange / return.
A number of conditions apply to returns and / or exchanges (hereinafter: returns).
The items to be exchanged must be reported as a return via our ticket system within 5 working days after receipt at the delivery address.
The items to be exchanged must still be in the original condition of dispatch, with attached labels and must be returned in the original packaging.
Items that you have bought on sale with a discount of 40% or more may only be canceled in accordance with Article Viewing Period and CANNOT be exchanged.
The items, which have been reported for return, must be returned to us by return, but no later than 5 working days after receipt of the order. Eszenki only accepts returns that have been registered in the manner described above and for which the instructions indicated at registration have been followed. Returns that are not reported or not registered within the specified time will not be accepted.
We do everything we can to inform about the articles via our websites. If an item nevertheless does not meet your expectations, it can be exchanged or returned. Fill in a ticket (via your account) stating the order number and the products you want to exchange / return.
A number of conditions apply to returns and / or exchanges (hereinafter: returns).
The items to be exchanged must be reported as a return via our ticket system within 5 working days after receipt at the delivery address.
The items to be exchanged must still be in the original condition of dispatch, with attached labels and must be returned in the original packaging.
Items that you have bought on sale with a discount of 40% or more may only be canceled in accordance with Article Viewing Period and CANNOT be exchanged.
The items, which have been reported for return, must be returned to us by return, but no later than 5 working days after receipt of the order. Eszenki only accepts returns that have been registered in the manner described above and for which the instructions indicated at registration have been followed. Returns that are not reported or not registered within the specified time will not be accepted.
Complaints:
It is possible that you are not satisfied with a product that you have purchased from Eszenki. Please contact us as soon as possible, via the ticket system in your account. The postage for returning an item with a complaint is initially for the account of the customer. These costs will be credited if the complaint is upheld.
It is possible that you are not satisfied with a product that you have purchased from Eszenki. Please contact us as soon as possible, via the ticket system in your account. The postage for returning an item with a complaint is initially for the account of the customer. These costs will be credited if the complaint is upheld.
Force of the majority:
In the event of force majeure, Eszenki has the right, at its option, to suspend the execution of a customer's order, or to dissolve the agreement without judicial intervention, by writing to inform the customer and this without Direct Product Promotion being obliged to pay any compensation, unless this would be unacceptable in the circumstances according to standards of reasonableness and fairness.
In the event of force majeure, Eszenki has the right, at its option, to suspend the execution of a customer's order, or to dissolve the agreement without judicial intervention, by writing to inform the customer and this without Direct Product Promotion being obliged to pay any compensation, unless this would be unacceptable in the circumstances according to standards of reasonableness and fairness.
Applicable law and competent court:
All rights, obligations, offers, orders and agreements to which these Conditions apply, as well as these Conditions, are exclusively governed by Dutch law.
All rights, obligations, offers, orders and agreements to which these Conditions apply, as well as these Conditions, are exclusively governed by Dutch law.
Questions, complaints and comments:
If, after reading these Conditions, you have any complaints, questions or comments about these conditions, please feel free to contact us via the ticket system, in writing, by telephone or whatsapp
If, after reading these Conditions, you have any complaints, questions or comments about these conditions, please feel free to contact us via the ticket system, in writing, by telephone or whatsapp
Direct Product Promotion
Dirck Boutsstraat 27
5702 XW Helmond
Dirck Boutsstraat 27
5702 XW Helmond
The Netherlands
Telephone number +31 (0) 6-37173532
Chamber of Commerce number 53653351
VAT number NL001892981B33
CVHA Central Association for Ambulatory Trade
Member number: 3100497
Telephone number +31 (0) 6-37173532
Chamber of Commerce number 53653351
VAT number NL001892981B33
CVHA Central Association for Ambulatory Trade
Member number: 3100497